Kona Nissan

I thought I wasn't gonna get a car but when the salesman was so calm, patient, and so confident, well versed of the cars he was showing me, I decided to get one of your cars. Noah was really kind and convincing although very professional of what he was doing. I got the affordable and comfortable car that need. The time I spent at Kona Nissan was well deserved. I am very happy with the car I got. I highly recommend Kona Nissan to any of my friends and anyone who needs a vehicle. Thanks to you all @ Kona Nissan😊

I've been a Nissan customer for over a decade and have always been pleased with the service all departments provide. In 2021 Allen helped me buy my new vehicle. He was very helpful, friendly, and patient as this would be the first vehicle I was purchasing on my own. The finance person was also a pleasure to work with. This past week my vehicle needed a service. I first spoke with Jennifer, who called to confirm my appointment and she was very helpful, communicative, and friendly. On the day of the appointment I ran into some issues getting my vehicle to Nissan. I spoke with Sirrea several times that day and she was always friendly, helpful, and had great communication every time. Once I finally arrived at Nissan with the vehicle to be serviced I met Paulette and the technician. Paulette and the technician were so patient, knowledgeable, and friendly. I was stressed out that day due to the issue I was having getting my vehicle to Nissan. Everyone that I came in contact with that day helped relieve all of that stress. They were reassuring and kind the whole time. I am very thankful for the team at Nissan and providing me with excellent customer service every time.

I LOVE this dealership!!! Paulette and the service crew have always been friendly, knowledgeable and professional. I had a 2000 XTerra for 17 years and my only ever new car 2017 Rouge Sport which was just totaled Saturday when a distracted driver rear ended me while I was waiting to make a left turn on the highway 😩I’m awaiting my insurance settlement to begin the process of looking for a new vehicle and I will definitely be in to see what you have available 😁Thanks again for all your support and concerns. It’s much appreciated!!! I’m still in shock 😩

Justin was great! He wasn’t pushy, just very informative on each vehicle we asked about. I was very relaxed having him as our sales person. When we first started looking for vehicles, My husband and i went to different dealerships and did not plan on buying a Nissan as we had little to know knowledge about them. After going home and talking about our options of the different vehicles we had looked at, Justin had us sold hands down. This was the best experience I have had buying a new vehicle and definitely will refer all friends and family to go to Nissan to see Justin if they are ever in the market for a new vehicle.

From walking in to driving away in my new truck, Excellent service. Receptionist was so friendly and very helpful. Allen in sales, attentive to my desired vehicle. Very patient with me as I chose, then switched to another vehicle a few times. I ended up with a truck I really like. They also were so helpful in my return of a rental car. Provided me a shuttle back from the airport with a friendly and Professional driver. Tony in Finance was so easy to work with. Offered various options but was never pushy, probably the reason I included a couple of options. Kona Nissan, Thank You! Stephen P

I purchased a used Nissan Rogue Sport and I Love It. My regret is that I purchased an extended warranty and the service department here absolutely Sucks!! Without going into details of my experience there, they tell you it's going to take an hour and a half to 2 hours, be ready to wait 3. The manager in that department obviously does not know what he/she's doing. I went back for the same issue four different times waiting two to three hours each time. I may try the Hilo store, but my faith in that is null 😕